Hotel de France

Beautiful hotel with excellent facilities. There’s a really nice bar, restaurant and spa. The staff were exceptional. Extremely professional, friendly and attentive. A particular shout out to Francis who went above and beyond. The hotel is about a 20 minute walk into town and they also have a shuttle bus which runs in and out. Breakfast was delicious and there are a wide range of choices, including cooked breakfast, continental breakfast and items cooked on request. The bedrooms were clean and spacious and the beds very comfortable. The tea and coffee were topped up daily.

Very comfortable room, attentive and responsive staff (see below), food was of good quality.

Hotel de France strikes a great balance between being a luxury hotel while still offering a relaxed holiday experience. The pool and spa facilities are great with the pool being just big enough to do a bit of proper swimming. Breakfast is buffet style with a good selection and staff always on hand during our stay to pick up the extras. There is plenty of parking if you have a car and it is a short fifteen minute stroll to St Helier centre. WiFi free and fast. We had an excellent stay (nine days) and felt thoroughly welcome.

It was a lovely hotel, but it could have been a bit cleaner. E.g. the room carpet was vacuumed every day, but there was a smell of dust in the air, which was probably an indication that the carpet was probably needing to be damp cleaned! Apart from that, we enjoyed our stay. The Ayush Spa hot stone massage was great. Both my daughter and I enjoyed our treatments there and the staff in the spa were lovely. On the Saturday evening when we arrived, we had dinner in the hotel dining room. I ordered the fish and chips. The chips were good and tasty, but, sadly the fish must have been left in the oven for too long as the batter on it was burnt. I had 2 pieces of fish and I ate one of those as I was rather hungry, but couldn't eat the second piece. And the fish inside the batter was dry, bland and tasteless, so for what it cost, I didn't think it was value for money. We enjoyed our holiday and the hotel was good, so we are giving it an 8 out of 10 score.

Staff were all lovely, extremely helpful and friendly. Hotel facilities including spa area beautifully kept. Great breakfasts. Complementary mini bus to town a couple of times a day useful. Thanks for a lovely stay, couldnt fault the customer service 10/10